Event has cancelled, now what?

We regret to hear that the event you were looking forward to attending has been cancelled. We understand that this may be disappointing news, but we're here to assist you with your order for the product you purchased.

As per our policy, once an order is processed or shipped, we are unable to issue a refund. However, we want to offer you some flexibility during this situation. If you are willing to wait until you receive the product, you can then decide whether it meets your expectations. If you are satisfied and still wish to keep the item, there's no need for a return, and you can enjoy your purchase as planned.

On the other hand, if the product doesn't meet your needs or preferences, you can initiate a return without any penalty according to our return policy. We want to ensure you have a stress-free shopping experience, even amidst unexpected changes like event cancellations.

If you decide to proceed with the return process, please reach out to our customer support team, and they will be more than happy to guide you through the steps. Rest assured, we are dedicated to providing excellent service and resolving any concerns you may have.

Thank you for your understanding, and we appreciate your patience during this time. If there's anything else we can assist you with, please don't hesitate to get in touch with us. We value your satisfaction and look forward to serving you in the future